![]() ![]() Follow the prompts to sign in to your Apple Schools Manager / Apple Business Manager account.Click on the small “+” icon on the bottom left of the screen.In the preferences, dialog click on “Organizations” at the top of the window.Open Apple Configurator 2 and select preferences from the menu bar.Process Step 1 - Configure a Supervision Identity After 30 days the device will be bound to your inventory and will have to be manually released through Apple School Manager / Apple Business Manager. During this provisional time period, the device can be removed from your device inventory by the end user. Please note - While this process can add your devices to your device inventory the initial process of adding the device will add the device in a provisional mode for the first 30 days. Faronics MDM is properly configured with a valid Apple Push Certificate and properly configured to work with Apple’s Device Enrollment program through Apple Schools Manager or Apple Business Manager.Access to an iOS device that is not currently part of your device inventory in Apple School Manager or Apple Business Manager.Access to the Apple School Manager - or - Apple Business Manager.Computer system running macOS with Apple Configurator 2 installed.Performing the enrollment process will require that you have access to the following ![]() Additionally adding the device to your Apple Schools Manager or Apple Business Managers device inventory makes re-enrollment allows for zero-touch enrollment with the device in the future. Just replace the invalid URL portion with the valid URL portion for the MDM server on the Mac computer, then try preparing the device again.Īgain, we'll update this post when the issue is fixed.This document will detail the process to enroll iOS devices into Faronics MDM as Supervised Devices using Apple Configurator 2 and the Apple School Manager / Apple Business Manager site.Įnrolling the device as a supervised device in Faronics MDM provides a greater level of control over the device compared to simply enrolling the device manually in the service. Workaround: Fortunately, there's a relatively simple workaround. The issue does not affect Direct Enrollment scenario. ![]() A valid URL should start with while an invalid URL usually starts with which is usually the original profile URL you copied from the Intune console for Setup Assistant Enrollment. What is happening behind the scenes: The enrollment URL for the MDM server created with Apple Configurator did not get resolved successfully or was manually edited. The scenario: When following the steps in this document (Enroll iOS devices with Apple Configurator) for Setup Assistant enrollment, you get “Invalid Profile: The configuration for your iPad/iPhone could not be downloaded from ” error after accepting “Apply configuration” on the device. We'll update this post when it's resolved. After working with engineering to replicate and then pinpoint the issue, we decided it would be useful to post a known issue just in case you've run into this. We recently had a case escalated through all levels of support which took quite some time to troubleshoot. ![]() Software Engineer on the Enterprise Mobility and Customer Experience Team ![]()
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